Cyber incident response is the system that provides instant solutions to the attacks that your institution or company is exposed to and saves you from this attack. Cyber-attacks affect all institutions and companies and cause serious damage in today’s world where information technologies are widespread, and systems are connected to each other via the internet. These attacks, which also create problems such as the seizure of sensitive information and loss of trust, can be resolved by cyber incident response teams.
What Do Cyber Incident Response Teams Do?
- Detects the effect and nature of the attack.
- Finding the technical reason for the attack
- Identify other potential threats from a cyber attack
- Researching what permanent and instant solutions can be
- Coordinating response strategies with other relevant authorities
- Finding current risks, threats, attacks, exploits. Finding the measures to be taken about them. Developing alarms, and suggestions.
- Working in an organized manner with vendors, service providers, legal officers, other security groups.
- To prepare a report that includes correlation methods, lessons to be learned, incident and vulnerability data that can be used to improve the security situation of the institution.
Process steps of response to cyber incidents
Identification: Finding and defining the nature of the attack, investigating the degree of accuracy of the event, defining the event, determining the nature of the event, protecting the evidence, logging and preparing reports
Methods: Collecting, reviewing, and analyzing audit logs using SIEM or log management tools, reporting, and evaluation for factors such as date and time, system information and configuration, protecting system information with techniques such as forensic analysis, reports, and backups, determining the degree of criticality of the incident, similar analyzing other systems with IP address, network segment, network domain features, creating an incident response team.
Recording: Accurately storing the details of the event and recording evidence such as date, time, system information and configuration.
First response: Examining reports, logs, architectures, and access control lists to check whether the event is false positive, to perform data collection studies, record all actions taken, to determine the scope of the attack, record the information about the event, to determine the possible impact of the attack, to determine what needs to be done during the incident response process.
To communicate about the incident: To identify the suspects related to the attack, to ensure the necessary controls and coordination, to meet with the legal representative in order to file a lawsuit, to determine the lessons to be learned, to inform the relevant people.
Limitation: Having important decisions such as blocking specific system services, blocking accounts and changing passwords, backing up infected systems, shutting down the system, isolating it from the network, or shutting down some services, low authorization for system recovery and restore operations, accesses and critical operations to apply the rule, to determine what can be done to reduce the risk.
Determining the response strategy: Determining the response strategy considering the characteristics of the incident.
Incident classification: Classification of the incident according to its criticality and potential targets.
Incident analysis: The process of collecting and analyzing evidence.
Protecting evidence: Historically recording the stages of how evidence was collected, analyzed, transported, and preserved, keeping backups secure, and defining who has access to backups.
Informing external authorities: Informing national and local law enforcement agencies, security agencies, security experts and researchers, malware analysis laboratories.
Annihilation/Removal
Recover systems: To restore the systems to their former normal functions, to create an action plan, and to monitor and control the systems.
Event documentation: Documenting all activities.
Determining damage and cost: identifying data losses, determining the legal cost of investigations, the cost of employees to analyze the security breach, the cost of systems downtime, the costs of reinstalling, the costs of repairing, updating affected systems, the loss of reputation or trust, and finally, determining the lessons be taken.
Our cyber incident response team is an expert staff that will follow all these processes for you step by step and ensure that you get rid of cyber-attacks with minimal or no harm. Contact us and be comfortable against cyber-attacks.